Quality Assurance

Our Quality Assurance policy is based on standard roofing procedures.  Accurate administration procedures with clear and concise quotations and assessments, enable us to anticipate problems before they occur and avoid mistakes at all levels.

We have been approved and vetted by both the NFRC and the Lead Sheet Association and can offer our clients both of their comprehensive guarantees. This means that our work is checked for its high standards and working to these high specifications enables us to assure clients that our quality is high for both themselves and the employee. We work hard to maintain this level of commitment to our work and to make sure these standards are met, which gives peace of mind to our valued customers.

Trade Associations

association lead contractors Lead Contractors AssociationFormed in 1984 to prioritise quality standards in leadwork, the LCA now comprises over 100 specialist contractors committed to providing quality craftsmanship for their clients, supported by 15 associate members supplying materials and ancillary services. Regardless of structure, members are required to take full responsibility for the purchase and application of the lead sheet under their control.

All members are required to work to the current Code of Practice (BS6915) and the recommendations of the Lead Sheet Association. An annual vetting programme provides rigorous quality control of members’ standards, through compulsory on-site inspection of workmanship and design.

construction skills Construction Skills CompanyWe are the Sector Skills Council and Industry Training Board for the construction industry, working with industry, for industry to deliver a safe, professional and fully qualified UK construction workforce.

We work with construction companies to help them improve skills, increase their competitive edge and respond to the many challenges employers face – from the low carbon agenda, through to reducing costs on-site and recruiting the best and brightest talent for their sector.

fair payment campaign Fair Payment CampaignNSCC has launched the Fair Payment Campaign to improve payment practices in the construction industry.

The campaign, which has backing at the highest level, calls for proper and timely payment throughout the supply chain to improve the quality and delivery of construction projects.

institute of roofing The Institute of RoofingThe Institute of Roofing is the only ‘professional’ body in the roofing industry. Our aims are simple:

  • to provide the best qualified and trained managers to suit our changing industry’s profile.
  • To prove qualification and competency of the person in their chosen sector of work.
  • To provide the indiviual with the opportunity of training in various fields of the roofing industy to broaden the knowledge and ability of the managment involved with the roofing industry.
national federation of roofing contractors limited The National Federation of Roofing ContractorsBy using an NFRC registered contractor you have the comfort of guaranteed protection and quality.

  • NFRC actively ensures that members offer high standards of workmanship and sound business practice through a strict code of practice and independent vetting procedure, including site inspections and adhering to the Government-endorsedTrustMark standards.
  • All NFRC trade members hold comprehensive insurance cover and insurance-backed warranties are available.
south wales and south west roofing training group South Wales and South West Roofing Training GroupThe Group is dedicated to providing roofing companies with tailored training:

Craft Training – Roof Sheeting & Cladding / Pitched Roofing – Slating, Tiling, Shingles, Basic Leadwelding & Bossing, Solar Installation / Built Up Felt Roofing, Health & Safety Training, Management & Technician Training leading to the Institute of Roofing Associate Examination

topseal TopSealEvery Topseal approved installer has been through the comprehensive Topseal training course, which covers every aspect of installation, product knowledge and customer service. Prior to passing the course, each member must study and agree to the ethics of Topseal’s customer charter, which does not allow cold calling or pressure sales tactics and promotes good customer service values.

Once an installer has been approved by Topseal, every completed job is assessed by Topseal through follow-up courtesy customer satisfaction telephone calls and routine company surveys. In addition, random on-site inspections are carried out to ensure that Topseal quality standards meet the expectations of the company and you, the customer.

trust mark Trust Mark SchemeTrustMark is the nationwide Government-backed scheme to help consumers find reputable tradesmen to carry out work inside and outside their home.

The National Federation of Roofing Contractors Limited is an approved scheme operator for TrustMark and together with the Government and other key bodies are working together to stamp out rogue traders in the roofing industry.

NFRC Competent Roofer Logo Competent RooferCompetentRoofer is the prime Government-approved scheme for England and Wales that legally allows professional roofing contractors to self-certify for Building Regulations for refurbishment roofing work.

This encompasses all roofing types for domestic, industrial and commercial properties and the scheme is open to all roofing contractors to apply.

SIG Design and Technology Logo SIG Design and TechnologySIG Design & Technology’s partnerships with the roofing industry’s leading manufacturers, access to an unrivalled and exclusive choice of products, a national supply chain and a network of accredited roofing contractors, means we can offer a complete and impartial design and supply service for both new build and refurbishment projects.
CHASAfter completing a rigerous health and safety assessment O’Briens is an approved CHAS Contractor. The Contractors Health and Safety (CHAS) assessment scheme is a national database of contractors who demonstrated compliance to a set of health and safety criteria in accordance with current legislation.
Construction line Logo ConstructionlineConstructionline is the UK register of pre-qualified local and national construction and related suppliers. After completing an in depth application and an assessment O’Brien Roofing & Leadwork Ltd is a Constructionline approved supplier.
FMB B_Qual RGB Federation of Master BuildersThe UK’s largest trade association in the building industry, with national offices in England, Northern Ireland, Scotland and Wales, supported by additional regional offices.